[Case Study] Okinawa Hospital: Food Waste Disposer GOMISER | AIC

CASE STUDY: HOSPITALS & MEDICAL INSTITUTIONS (OKINAWA)

[Okinawa Hospital] Dispelling “Anxiety About Remote Support" with a 15-Year Failure-Free Track Record!
Solving the Disposal Costs for 200kg/Day, Bad Odors, and Pest Issues All at Once

Installed Model: Commercial Food Waste Disposer GOMISER

Achievement: Brilliantly dispelled the “anxiety about support and maintenance" due to being far away in Okinawa with a 15-year operating track record.
Reduced the soaring industrial waste disposal costs for 200kg/day and cut off the source of bad odors and pests caused by dripping juices.
Achievement: Dispelled remote support anxiety and completely solved waste costs, bad odors, and pest issues

■ Challenges Before Installation: Soaring Industrial Waste Costs and “Anxiety About Support" Due to the Remote Location

At this hospital, approximately 200kg of food waste was generated daily, and the recent surge in industrial waste disposal costs had become a major issue squeezing their management. As a cost-reduction measure, they began considering the installation of a food waste disposer.

They also faced serious hygiene concerns, not just cost issues. They transported heavy, moisture-laden food waste in double garbage bags, but they still often tore, causing the garbage storage room to be stained with “food waste juices" and leading to intense bad odors and pest outbreaks. Especially due to the warm climate of the region, food waste putrefies quickly, requiring immediate countermeasures.

However, upon installing new equipment, they also had a major concern: “Given our location in Okinawa Prefecture, will we be able to receive prompt support and maintenance from the manufacturer?"

⚠️ Challenges at the Time

  • Anxiety About Support: Strong concerns about trouble response in a remote area without a local distributor.
  • Soaring Industrial Waste Costs: The cost of processing 200kg of waste per day was a burden on management.
  • Dripping Juices, Bad Odors, & Pests: Torn bags dirtied the garbage room, spreading an unsanitary environment and bad odors.
  • Rapid Putrefaction Due to Climate: Due to the warm climate, stored food waste putrefies immediately.
A thoroughly hygiene-managed hospital kitchen

Site Characteristics:
In a hospital kitchen that provides meals for patients, an extremely high level of hygiene management and infection control (pest prevention) is required.
*The image is for illustrative purposes only.

■ The Decisive Factor: A 15-Year Failure-Free Track Record That Overturned the “Support Anxiety" of Having No Distributor in Okinawa

They investigated installation and running costs and narrowed it down to two annihilation-type food waste disposer companies. Initially, they had a major concern: “Since there is no GOMISER distributor in Okinawa, we are worried about whether we can receive support in the unlikely event of a breakdown or malfunction."

However, in addition to the manufacturer’s explanation that “because it does not have a complex mechanical structure, there are almost no breakdowns or malfunctions, and the manufacturer basically never needs to come for repairs," they toured a “facility in Okinawa Prefecture that has actually continued to operate without a single malfunction for about 15 years," which completely dispelled their anxiety about support.

While competitors required a “mandatory regular maintenance contract" that incurred high upkeep costs, GOMISER could be operated with just simple daily cleaning, and its overwhelmingly low running costs were highly evaluated.
Furthermore, the fact that it could process food waste containing a lot of “rice and rice porridge (starches)" typical of hospital meals without worrying about input restrictions was also a decisive factor.

■ Effects After Installation: Food Waste Disappears from the Garbage Storage, Creating a Clean Space

After installing GOMISER, the worries about “transporting and storing food waste," which had been their biggest stress, were wiped out.
Because they could process food waste immediately as it was generated, only cardboard and non-combustible materials were left in the garbage storage room. As a result, floor stains from dripping juices disappeared, and the outbreak of bad odors and pests completely stopped.

We received very happy words: “In an environment where the climate is warm and things putrefy immediately, being able to process it right away is really good. We want to introduce it to hospitals we know."

  • Dramatic Improvement in Hygiene: Food waste is gone from the garbage room, reducing bad odors, stains, and pests to zero.
  • Avoiding the Risk of Putrefaction: Even in warm regions, generated food waste is immediately decomposed and annihilated.
  • Significant Cost Reduction: Reduced expensive industrial waste costs and unnecessary maintenance upkeep fees.
Commercial food waste disposer GOMISER installed at a hospital in Okinawa

(Photo: Commercial food waste disposer GOMISER installed at a hospital in Okinawa)

■ AIC Comments

A commercial food waste disposer is by no means cheap equipment. That is precisely why the biggest focus is “can it be used with peace of mind while keeping running costs down until the end of its lifespan?" There are clear reasons why GOMISER is overwhelmingly chosen, especially by hospitals and medical institutions.

[Reasons Why GOMISER is Chosen by Hospitals & Medical Institutions]

  • Durability That Overturns the Common Sense of “Anxiety About Support Due to Distance":
    Customers in regions far from the manufacturer or distributor, such as Okinawa Prefecture, are most concerned about “response during a breakdown." However, because GOMISER does not have complex mechanisms, cases where it operates for over 15 years without malfunction are not rare. Its overwhelming durability—"even if there is no distributor nearby, it doesn’t break, so you can use it with peace of mind"—is its greatest strength.
  • Overwhelming Adaptability to Rice and Rice Porridge (Starches):
    “Large amounts of rice and rice porridge" typical of hospital meals tend to cause poor decomposition or input restrictions (such as up to 30%) in other companies’ machines like liquid decomposition types. However, GOMISER, with its strong microbial power, can process them all at once without restrictions.
  • Breaking Free from Unexpected Running Costs:
    We receive a very large number of consultations about switching from competitor products, stating, “We installed another company’s disposer, but we are in trouble because upkeep costs such as electricity bills and mandatory maintenance contracts are too high."

For sites troubled by soaring industrial waste processing costs, bad odor and pest issues during storage, and “remote support anxiety," like this hospital, “GOMISER (annihilation type)"—which has extremely easy maintenance and an extremely low risk of breakdown—is the optimal solution. When considering the new installation of a food waste disposer, cost reduction, or hygiene measures, please consult with our company, which has an abundant track record.

Customer Voices & Q&A


The industrial waste processing costs for the approximately 200kg of food waste generated daily were soaring, and reducing those expenses was our main purpose. At the same time, we wanted to solve the problems of the garbage storage getting dirty from dripping food waste juices, bad odors, and pests.

Initially, we were concerned that there was no distributor in Okinawa. However, after the manufacturer explained that it is “maintenance-free and hard to break," and we were able to actually tour a facility in the prefecture that has been using it without a single malfunction for about 15 years, our anxiety was completely dispelled.

While other companies require mandatory maintenance contracts resulting in high upkeep costs, GOMISER is maintenance-free and has low running costs. Also, the fact that it can process “rice and rice porridge," which are common in hospital meals, without input restrictions was a deciding factor.

“We want to review soaring industrial waste costs (running costs)"
“We are worried about support due to the distance"
“We want to eliminate bad odors and pests in the garbage storage"
To companies having such concerns:

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